Get in touch
Talk to a person, not a ticket queue.
Every buy request and listing has a named agent behind it. For anything else, these are the fastest ways to reach the team.
Support replies within 2 hours, 09:00–22:00 ICT
Reach us directly
Telegram
The fastest way to reach your agent — this is the default channel for both buyers and sellers.
Message @LetmettSupportPhone
Call for anything urgent — a payment window closing, a match that needs attention.
+66 2 123 4567Email
For account issues, disputes or anything that needs a paper trail.
support@letmett.co
Not sure who to ask?
I'm tracking a request
Check its status and message your agent directly from the request page.
Track a requestI want to sell a ticket
Read the seller guidelines, then list your ticket in about two minutes.
Seller guidelinesSomething feels off
If a seller or buyer asks you to pay or transfer outside Letmett, tell us immediately.
Payment & safety